Last Updated: 10/31/2024
Spartanburg Area Mountain Bike Association (SAMBA) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information in compliance with A2P (Application-to-Person) messaging regulations and applicable privacy laws, including but not limited to the TCPA (Telephone Consumer Protection Act) and CAN-SPAM Act.
By using our services, website, or opting into our SMS/text messaging programs, you consent to the data practices described in this policy.
1. Information We Collect
We collect information directly from you when you engage with us, including when you visit our website or participate in any of our programs or activities.
- Personal Information: Name, email address, phone number, and any other information you provide when contacting us.
- Usage Data: Information about how you use our website and services, such as IP address, browser type, device information, and browsing behavior.
- Communications Data: Information you provide to us via SMS or email, including the contents of any messages sent to or received from us.
2. How We Use Your Information
SAMBA may use your information for the following purposes:
- A2P Messaging Services: To send you SMS notifications, event reminders, updates, and important announcements relevant to your engagement with SAMBA, in compliance with A2P messaging guidelines.
- Marketing and Outreach: To send occasional promotional messages about SAMBA activities and services. (You may opt out of these communications at any time.)
- Improving Our Services: To improve and personalize our services and user experience based on your interactions and feedback.
3. Consent to SMS Communications
By providing your phone number and opting into our SMS programs, you consent to receive automated text messages from SAMBA. These messages may include event updates, reminders, and other relevant notifications. Message frequency varies based on your engagement with our programs.
- Opting Out: You may opt out of SMS communications at any time by replying "STOP" to any message. Standard message and data rates may apply.
- Help Requests: For help with our messaging services, you may reply "HELP" or contact us at [insert contact information].
4. How We Share Your Information
SAMBA does not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, including website hosting, SMS delivery, and data analysis. These providers are required to keep your information confidential and use it only for the purposes specified by SAMBA.
- Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, or safety of SAMBA, our members, or others.
5. Data Security
SAMBA uses industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no transmission over the internet or method of electronic storage is entirely secure. We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights and Choices
- Access and Correction: You have the right to access, correct, or update your personal information at any time. Please contact us if you wish to make changes.
- Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in each message or by contacting us directly.
- California Residents: If you are a California resident, you may have additional rights regarding your personal information under the California Consumer Privacy Act (CCPA). Please contact us to learn more about these rights.
8. Third-Party Links
Our website may contain links to other websites. SAMBA is not responsible for the privacy practices or content of such third-party websites. We encourage you to review the privacy policies of any websites you visit.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
SAMBA reserves the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date at the top of this document. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us with the contact form HERE.
Spartanburg Area Mountain Bike Association (SAMBA)